Discussions about diversity, immigration, culture and race can be the most difficult conversations you have at the community level. Often, they relate to demographic changes in the area or to tensions and flash-points that have arisen. Conversations that were supposed to be about one thing can rapidly end up being about something else, with surface-level issues acting as a lightning rod for deeper anxieties.

At this session we adapted our difficult conversations training for local authorities and community practitioners. The session offers practices that can help ‘difficult conversations’ to be productive and positive.

Read our 'What Works?' summary here